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Terms & Conditions

Please refer to your contract for specifics for your project, all contracts are bound by these terms & conditions.

GENERAL POLICIES:

These are the policies, terms & conditions of DANG designs, Inc. hereafter referred to as "DANG designs". 

Estimates: DANG designs provides estimates that are binding contracts to both parties and fees are expressly limited to the items listed on the estimate. Any additional work requested in writing or verbally beyond the scope of the estimate may result in additional fees over the original estimate. A written change order will be issued for changes that result in more than 25% increase in overall project cost. For design work, all estimates include 3 rounds of revisions that may take place during the design process. Additional client revisions over the included 3 rounds of revisions may result in additional design time fees over the original estimate.

Estimate approvals may be signed/scanned/emailed, signed/faxed, sent in the subject or body of an email, or given verbally. Signed/scanned/emailed is the preferred method to submit your approval.

Estimates are good for 30 days and will have to be re-quoted after 30 days.

Printing: DANG design, Inc. will reprint any order that is below acceptable quality due to printer error. DANG designs, Inc. is not responsible for content errors after client approval of digital or physical proofs for printing and a reprint charge will apply. All claims must be made within 7 days of delivery and will require that all materials in question be returned. Payment for printing is due upon order placement.

Shipping time and rates vary depending on the service ordered. This does not include turnaround time on print projects, standard turnaround time for printing is 5 business days upon proof approval. DANG designs, Inc. will not be held responsible for delays in shipping caused by 3rd party shippers.

Web Design: All design, code, hosting and domain names remain the physical and intellectual property of DANG designs, Inc. until the accounts are paid in full. Troubleshooting and solving Internet Explorer specific errors may result in additional fees that are not included in the original estimate and will be added to the final invoice.

Unforeseen Technology Advances: Any technological advances from the time of estimate to website completion, such as Operating system (OS), browser, server and any/all technology advances that may effect the proper operation of a website as proposed in the estimate, cannot be known at time of estimate; and may result in extra fees to upgrade the website in order for the website to operate properly under any of said unforeseen technological advances at the time of original estimate.

Hosting: 99.9% Uptime Guarantee with DANG designs, Inc. Google Cloud Hosting. Use of hosting on 3rd party hosting will increase configuration and set up time. This fees for this time is undeterminable at time of estimate and will be added to the final invoice.

SEO: DANG designs will provide the best possible options at time of build to get your site submitted to and optimized for Google and other Search Engines, such as Yahoo & Bing, using 100% white hat (legal) means. 

Client Supplied Content: Content that is to be placed in any advertising and marketing materials, including but not limited to website, print, and television graphics, is the be sent in a suitable format for placing. Extracting text from flattened sources will result in additional fees. Extracting and/or converting database content will result in additional fees.

Copyright and License: Upon payment in full, clients will have perpetual, nonexclusive, nontransferable license to use graphic, photographic, or video work produced by DANG DESIGNS. This does not apply to software/web applications. Software/web applications copyright and license will be outlined in contract. DANG designs retains all rights in relation to any & all custom code.

Nothing contained herein or omitted here from shall be deemed to be an admission of any fact or a waiver of any rights or remedies with respect to the subject matter hereof. All of which rights and remedies are hereby expressly reserved by DANG designs.